Saturday, 10 September 2011

Wordpress blank screen of death!

Oh, bloody shit. My other blog, It's All In The Planning!, was hit by the Wordpress blank screen of yesterday.

How it happened was that whenever I logged into my blog, I would see a persistent message at the top of the screen that said my Wordpress version was out of date and I should upgrade to the latest version.

I can ignore the message once and I can ignore it twice; but I cannot ignore it if it appears for the umpteenth time. So I did the inevitable by downloading the latest version and used ftp to upload the new files up to the server. Then suddenly just as I returned to view the blog, all I saw was this darn blank screen.

Panic! What could have happened? Tried this and tried that, but nothing worked. In desperation, I telephoned my web hosting company. They sent me an email with suggestions and links to various Wordpress help sites, including the forums.

And I found out that I was not alone. There were zillions of other Wordpress users who had been affected by this now infamous Wordpress blank screen at one time or another. All sorts of questions asked on the forum but in my opinion, not one iota of useful information to resolve the problem. Of utter no help to me. I think all in, I must have spent something like 10 hours sweating over the loss of my blog.

At 11 o'clock, I sent off another email to my web hosting company saying that I've tried "everything I knew" but haven't been able to resolve it. Tired and resigned, I then switched off my machine.

This morning, I saw an email from my web hosting company asking me to check on my blog again. To my pleasant surprise, It's All In The Planning! is back on board. Whatever they did to get it back for me, I don't know but I know that I'm mighty grateful to them for getting the blog back for me.

In case you want to know who the web hosting company is, they are Exabytes.


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Mamta Soni said...

Well, that's great! Thanks for taking the time to discuss this and letting me know more about wordpress screen, I feel strongly about it and love learning more on this topic.